The Colorado Department of Public Safety (CDPS) is committed to ensuring all Coloradans have equitable access to our services. Our ongoing accessibility effort works towards the day when all CDPS services, programs and activities are accessible, providing equal access to information and services to all Coloradans.
Our agency is following the accessibility technical standards developed by the Governor’s Office of Information Technology (OIT), in accordance with the technical standards provided by:
- World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA or higher,
- Section 508 of the U.S. Rehabilitation Act of 1973 Chapters 3,4,6, and
- C.R.S. 24-85-101 to 24-85-104, ARTICLE 85
To that end, CDPS has a plan to prioritize, evaluate, and continuously improve every digital touchpoint within our services, programs and activities. Below, you’ll find an update on the progress CDPS is making on accessibility efforts across our department.
Progress
| Task area | Status |
| Accessibility process improvements | - Complete: Developed and adopted CDPS Digital Accessibility Policy.
- Ongoing: Write standard operating procedures for daily accessibility-related processes.
- Ongoing: Regularly update internal and public-facing accessibility support webpages to include current accessibility resources and information.
- Ongoing: Design accessible templates with instructions for accessible content creation.
|
| Accessibility support and tracking | - Complete: Launched CDPS Issue Reporting, Accommodation and Translation Request Webform.
- Complete: Established automated and manual back-end operations to track incoming submissions and resolutions.
- Complete: Created a dedicated CDPS Accessibility Team inbox to receive incoming questions and feedback related to digital accessibility.
- Complete: Posted accessibility statements on public and internal websites, and in software applications when possible.
|
| Accessibility testing | - Complete: Increased SiteImprove web accessibility scores to 90% or higher across CDPS websites (this will be an ongoing effort).
- Ongoing: Engage third party testers to manually test accessibility of our most highly used websites and software applications.
- Ongoing: All CDPS websites have regular monitoring with SiteImprove.
Note: Accessibility testing will always be ongoing, because new accessibility issues will naturally come up as technology continues to evolve and change. |
| Remediation of accessibility issues | - Complete: Engaged a third party vendor to remediate accessibility issues in our most critical and highly used documents.
- Ongoing: Work with vendors and responsible parties to remediate accessibility issues for other existing documents, websites, and software applications.
|
| Skills and hiring | - Complete: Rebuilt CDPS Accessibility Intranet, including an updated resource library to support self-directed employee learning.
- Complete: Offer various online accessibility courses in CDPS’s learning management system and in State of Colorado’s learning management system.
- Ongoing: As needed or by request, offer dedicated instructor-led 1-on-1, small group, and division-wide accessibility training to employees.
- Ongoing: Continue hiring employees with accessibility skills.
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| Procurement and vendor management | - Complete: Added standard accessibility language to all contracts for procurement of digital products.
- Complete: Implemented solution evaluation process to assess accessibility-related risk of incoming purchase requests.
- Ongoing: Partner with vendors to identify and fix accessibility issues within their products.
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Formal approval
Jana Locke
Deputy Executive Director
Date of approval: 4/29/2025
